Shipping policy

Shipping Policy

At Prime Eats, freshness is not just a promise — it is part of our process. Every order is carefully handled to ensure premium-quality fruit reaches your doorstep fresh, naturally ripened, and ready to enjoy.

Harvest & Dispatch Schedule

To maintain optimal freshness and quality, orders are processed and dispatched in carefully managed shipping cycles throughout the week. This allows us to minimize storage time and deliver fruit closer to its natural harvest condition.

Fresh mangoes are selected, sorted, and packed shortly before dispatch to preserve taste, texture, aroma, and overall eating experience.

Order Processing

Orders placed before each dispatch cycle are grouped and prepared together at our packing facility to maintain consistent quality control and secure packaging standards.

Once your order is confirmed, you will receive shipment updates as your package moves through the delivery process.

Delivery Timeline

Orders are typically delivered within 2–5 working days after dispatch, depending on your city, courier route, and operational conditions.

Delivery timelines may vary slightly during peak seasonal demand, public holidays, or extreme weather conditions.

Delivery Coverage

We currently deliver across major cities and serviceable areas within Pakistan through trusted nationwide courier networks.

Packaging & Freshness

All products are packed with care to help protect freshness and product quality during transit. Our packaging process is designed to reduce handling damage while maintaining a premium unboxing experience suitable for personal orders and gifting.

We prioritize naturally ripened, carefully handled fruit and do not promote artificial carbide ripening methods.

Logistics Partners

We work with reliable delivery partners including Leopard Courier, TCS, and other professional logistics providers to ensure safe and timely delivery across Pakistan.

Important Notes

  • Please ensure your contact number and shipping address are entered correctly at checkout.
  • Someone should be available to receive the order at the provided address.
  • For perishable products, delayed acceptance after delivery may affect freshness.

If you have any questions regarding your shipment, feel free to contact our support team.